03-31-2010 02:06 AM - edited 03-13-2019 06:55 PM
We've tried to configure our DMP 4400G v 5.2 with NTP against a local server via IP-address. When we hit Apply, we get the message "Contacting ...".
We cannot login in from any other computer and it never stops. The only way to get the control back is by restarting the DMP. Meanwhile, the DMP continues to show its videos as normal. We've tried using the NTP-server from our laptops without any problem. The network is isolated from the internet and has no DNS.
/Björn
Solved! Go to Solution.
04-05-2010 08:18 AM
/Björn,
The DMS Suite 5.2 requires DNS. The issue you are most likely experiencing is the
DMP is failing DNS requests. If you snoop the wire (wireshark) of the DMP, you will
probably see the DMP initiating a Reverse DNS lookup.
Try adding a Freeware DNS Server in your setup to just test.. this should
resolve the issue.
Cheers!
T.
DNS Server Now Necessary
Example DNS Servers: Dedicated server “may not” be required.
04-05-2010 08:18 AM
/Björn,
The DMS Suite 5.2 requires DNS. The issue you are most likely experiencing is the
DMP is failing DNS requests. If you snoop the wire (wireshark) of the DMP, you will
probably see the DMP initiating a Reverse DNS lookup.
Try adding a Freeware DNS Server in your setup to just test.. this should
resolve the issue.
Cheers!
T.
DNS Server Now Necessary
Example DNS Servers: Dedicated server “may not” be required.
04-07-2010 04:01 AM
We have installed a DNS server which works for all our laptops, but the problem remains unchanged. The server in this case is a Debian Linux server.
04-07-2010 11:34 PM
Problem solved! We added the setting for Gateway to the same server as the DNS. The gateway should not be needed but adding this setting, saving configuration and restarting DMP before setting NTP works. After setting NTP a restart is needed again
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