Hi Steven, Leonardo,
Just to make sure you have the latest on this one. As Steven said, the Serial Number is not recorded in software for the DMP-4305 and DMP-4400, so there was actually no way to implement a process to retrieve the Serial from remote for these devices.
However, this limitation does not affect the DMP-4310. So in recent software versions the Serial Number has been added to the MIB parameters available for the DMP-4310. You can retrieve this information with the following URL:
And if you have a DMP-4310 running the latest 5.4 software, you can actually just generate a show tech from the DMP at:
This will include the DMP model and serial number on the top, in addition to other device information.
I hope this helps,
Hi Marco, thank you for share this info with us. I tested here with one 4310 from my company ... and worked very well ... but with the 4400 does not ... My company have only one 4310, the all others are 4400. My customer have only the 4400... did you have any tip about these ones ? ... anyway... thank you for the help.