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DND option greyed-out on IPMA

camacho323
Level 1
Level 1

DND button cannot be used because it is grayed out on the display.

Have checked the DND settings - have replaced all settings but still problem is present.

Have reset the phone and problem still persists.

1 Reply 1

fmeetz
Level 4
Level 4

Deleting the manager assistant and adding them back again with a restart of the TOMCAT service can fix this issue.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008011b4a2.html