02-13-2008 09:45 AM - edited 03-13-2019 04:58 PM
Hi
We are using CME 4.2 on IOS version 12.4(11)XW2. Image file is c2801-ipvoicek9-mz.14-11.XW2.bin
I cant seem to get phones to display the directory entry name. I have service dnis overlay and service dnis dir-lookup in the telephony service. I also have the number listed in the directory entry section.
I have ran a debug isdn q931 and the Calling Party Number is showing the number that I have listed in the directory entry but only the number shows up on the phones.
Any Ideas?
Solved! Go to Solution.
02-13-2008 10:10 AM
Hi, service dnis dir-lookup is supposed to show a string associated to the called number (DNIS), not the calling number (ANI). This is useful when you have multiple companies but a single set of operators, so they know who has been called and answer appropriately.
If you want something that shows a name for the caller, look at something that I wrote for that:
http://pbevila.fastmail.fm/public/number2name.tcl
Hope this helps, please rate post if it does!
02-13-2008 10:10 AM
Hi, service dnis dir-lookup is supposed to show a string associated to the called number (DNIS), not the calling number (ANI). This is useful when you have multiple companies but a single set of operators, so they know who has been called and answer appropriately.
If you want something that shows a name for the caller, look at something that I wrote for that:
http://pbevila.fastmail.fm/public/number2name.tcl
Hope this helps, please rate post if it does!
02-13-2008 10:22 AM
Thanks for that. I will give the TCL script a go and let you know.
03-14-2008 11:57 AM
I think thats not right so!
I have the same IOS and have the same problem!
Before upgrade to the new IOS the calling number and the associated dir-entry was displayed on the phone!
I think the problem was beginning after the upgrade.
I will downgrade to the older cme version and test this feature.
i think its a bug!
03-15-2008 08:17 AM
I forgot to say this:
When I go to "missed calls" the number and the name from the entry is displayed!
In the call-lists the nameresolution is working but not when a call is incoming!
So I have downgraded with IOS c2801-entservicesk9-mz.124-4.XC6 to CME 4.0.3 and the feature name-display works !
It must be a bug in the IOS !
03-18-2008 08:04 AM
Your right - I have exactly the same problem. The Directory entry is showing in the missed calls but not on an incoming call.
It must be an IOS bug.
I dont really want to downgrade so i might wait for the next version
03-18-2008 10:56 AM
Just upgraded the IOS to c2801-ipvoicek9-mz.124-11.XW6.bin and it works a treat
03-19-2008 09:31 AM
Even 12.4(11)XJ4 works for that. It is CME 4.1 so not bad as for features supported.
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