11-22-2002 07:44 AM - edited 03-12-2019 09:41 PM
Hi,
Does any one had the problem of Electric shock from and IP Phone.
In one of the incidents one of the user got shock on his ear and other user got a shock on the mouth peace.
These phones have in-line power.One reason I think the problem could be with the grounding which is causing this problems.
Please let me know, your suggestions.
12-02-2002 07:58 AM
It is very strange and hard to believe for me. The IP phone doesnot have any metal contact on the handset. So I really dont understand how this could happen.
But I would suggest you to check the grounding of the Switch that this phone is connected to.
12-02-2002 08:26 AM
I know. But the problem could be becuse of the static and the earpeace does has some metal inside.
thank you for your suggestion.
Raj.
12-13-2002 09:06 AM
one of my users also got shocked in the ear and then the phone reset
she said it was pretty bad shock if anyone knows why i would appeciate some feed back
my phones receive power from a online swich
12-13-2002 09:12 AM
My user also had the same situation. The phone gets the power from Switch.
What kind of temperature does this users are locked in. Is it a very cold area.
R.
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