I have a ccm 3.1 system, with an ATA186 attached did all the setup for a fax works ok. On a good day I tried to send a Fax of 12 pages, each time it stops at page 4 or 5. Does anyone have ay idea of waht can be causing this and how to fix it.
I purchased the ATA 186-I1 from a retailer. But, this ATA 186 only supports MGCP. But, I need SIP. Thus, how can I download the suitable firmware of SIP?? Under this situation, I do not have any contract number, which allows me to download firmware f...
Hi, We have a IP Telephony setup at the customer site, with Call Manager software running on Compaq MCS 7825/35 servers. Are we able to monitor the CPU utilization and memory utilization of Compaq servers by polling the MIBs via SNMP ?I search thru' ...
GreetingsI am planning to purchase/install Softphone for our CM system and was wanting some thoughts from anyone who has installed it, used it, or had any types of problems with it. My CM version is 3.2(1)I have downloaded and read the Softphone Adm...
Anyone know of a way to disable the "auto logout/auto not ready" feature of ICD. The one where if a call rings an agent and they are logged in but not at their desk or don't answer that they are put into a not ready state.If someone knows how to disa...
I have CM3.2 and Unity 3.x. When call comes in, Unity answers the call. When outside caller press 0 it rings the operator extension . I have setup if operator is not available than after 3 rings it should ring to all the phone in the office. In CM i...
The Logons perfmon counter is not counting when I dial into voicemail or leave a voicemail to another extension. I thought this was an interval counter? Any ideas why it doesn't count?
I have Call Manager 3.2.2C SPF. The customer has multiple phones with ringing DISABLED shared lines. Is there a way to stop the Alert Tone for the shared lines from beeping in the handset for every new call? Thanks
Hi,A customer wants to have a standard greeting for all their employees, but with non-standard one-key options. The greeting should also include each employees individual "recorded name" as per the system greeting.Is there anyway of recording y...
I am running Unity 3.1x VMO in AD. I have an Exchange 2K server for e-mail, and Exchange 2K installed on the Unity. I created an OU in AD called VM. added users. now when people send an e-mail, it asked for what e-mail to use. Any suggestion? T...
Does anyone know where I can get details on the new features of CallManager 3.3 in the areas of Manager and Assistant? I have a customer interested and they want to know specifically how the features work in detail and all I have found is the data s...
When running the Failover configuration tool how long (ball park) should this process take for the SQL replication?There are 380 odd subscribers on the system in a EX2000 cluster for Unified Messaging. None of the subscribers have any 'fancy' setting...
Hi,Does any one had the problem of Electric shock from and IP Phone.In one of the incidents one of the user got shock on his ear and other user got a shock on the mouth peace. These phones have in-line power.One reason I think the problem could be wi...
Does anyone know what limitations Unity 3.1.(5) (or 4.0(1)) has regarding multiple connections to CCM and visa versa.Without failover or Clustering CCM, how many Unity servers can you connect to one CCM.With a single Unity server how many CCM servers...
What is the preferred method of doing backups? NT Backup, Veritas? I am brand new to this and I the guy who set it up is gone and left no info behind. Any help would be great.
