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Error when upgrading meetingplace

toggi
Level 1
Level 1

Hi all

I am upgrading meetingplace from 8.5.2 to 8.5.4

When I start the upgrade I get this error:

DNS Upgrade Condition Check: Failed

-----------------------------------

DNS validation failed.

Error: There is no DNS entry to match server name meetingplace01.atlanta.is and

IP 10.172.60.204.

I can ping the name and address so the DNS is working.

Anyone know a solution to this?

3 Replies 3

trdavid
Cisco Employee
Cisco Employee

Hey Thorgrimur,

MP and praticularily MP upgrade process is sensitive to DNS to the point you'll get this error if any of these conditions are not met:

#resolve for the IP of the server providing the hostname

#resolve the FQDN of the server providing the IP (the reverse pointer record)

#match the letter case of the above processes. Important recommendation here: keep everything in lowercase on both configured hostname/FQDN on server side AND alo on the DNS side.

Most likely you're seeing this because items 2 or 3 above are not exactly in place.

hth

reverse lookup on the dns server was missing.

trdavid
Cisco Employee
Cisco Employee