External device with MOH

[zulfi]

I would like to huck up a external CD Player for our MOH with CM 3.3.3.

How would I do that ?

TIA

[tim.medley]

There are a couple of ways to do this.

1) If the server you are running CCM on has a PCI card, you can install a SoundBlaster card and connect the cd player to the line in.

Here's a link with some information;

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml#seven

2) You can use an external USB sound import device, such as the Telex Communications P-800 USB Digital Audio Converter. This connects to a USB port on some of the newer MCS servers and is basically a USB sound card. Note that this device is not supported by TAC. Search the forums, and you'll see a few people using this device.

tm

[adignan]

It may not be TAC supported but atleast in the OS 2.5 Release Notes is says it is supported (or atleast tested by someone at Cisco at some point):

"Support for the Telex P-800 USB sound device to support music from an external source for the Music on Hold feature in Cisco CallManager on the MCS-7825H-2.2-EVV1, MCS-7835H-2.4-EVV1, MCS-7835I-2.4-EVV1 MCS-7845H-2.4-EVV1 and MCS-7835-1266 platforms"