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How can unity connection users change voicemail box pin?

feisalb
Level 1
Level 1

Hello,

Installation is CUCM5000BE 8.6.1. Users want the ability to change their voicemail box pin?

They can't do this via preference in the users voicemail box option.

How can this be done easily?

Thanks

Feisal

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

They can use PCA for such task.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Thanks Java,

I didn't go with PCA but changed the default policy to allow user to change pin and then did a bulk reset pin.