How to hide users from Corporate Directory?

[olamob]

Would like to hide certains users who only log in to the CCM for troubleshooting/maintenance from beeing

visible in the Corporate Directory.

[Aaron Harrison]

Hi

Set the description on the user account to CiscoPrivateUser and the account will no longer show up.

Regards

Aaron

[olamob]

Hi Aaron,

thanks for your quick response.

We have CCM 4.0(2a)sr1a and I can't find any description field under user config?

Thanks

Ola

[Aaron Harrison · Accepted solution]

Sorry, yeah... I think you can also set the first name to blank (so put the whole name in last name) and this stops it appearing in the search.

Alternatively you have to get the CiscoPrivateUser line into the DCD in another way - you might be able to use directory manager or follow these instructions:

******************

For DC Directory:

First, cut and paste the following 4 lines into a file called "hideuser.ldif"

text file, and save it in the C: drive of the publisher callmanager server.

dn: cn=[userid],ou=users,o=cisco.com

changeType: modify

replace: Description

Description: CiscoPrivateUser

set the [userid] to be the user you would like to hide. Example for the UserID

ctifw:

dn: cn=ctifw,ou=users,o=cisco.com

changeType: modify

replace: Description

Description: CiscoPrivateUser

Next run the following command from a cmd prompt on the publisher callmanager

server in order to set the description field in DC Directory.

ldapmodify -h -p 8404 -D "cn=Directory Manager,o=cisco.com"

-w -c -f hideuser.ldif

Further Problem Description:

The CTIFW user was present in CCM 3.1 and 3.2 for use by the Webattendant or

Telephony Call Dispatcher service. This user is not used with the new

Attendant Console. From 3.3 onwards, system users (or special users) are

filtered out from the search results. The users are filtered based on the

attribute "Description". If "Description" is CiscoPrivateUser, the user is not

displayed in search results from Corporate Directory or Users->Global Directory.

*******************

Aaron

[olamob]

The easy way by putting the whole name in the last name field worked fine, they do not appear in the corporate directory.

Thank you!

/Ola

[eug-c]

Hi all,

I am using Callmanager 4.1(3) and I have tried leaving the first name field blank. But when ac is still there in the corporate directory.

Is there any configurations I missed out?

Thanks.

Eugene

[j.landers]

I have a customer that wants to use a different field other than the discription field for the CiscoPrivateUser. Do you know if this can be changed ?