11-05-2014 03:29 AM - edited 03-13-2019 08:42 PM
Hi all,
A customer of ours used to have a WebEx Connect subscription which is currently expired. They are now deploying Collaboration Edge with on-prem IM&P services (CUCM IM&P) but Jabber still discovers their domain to be handled by WebEx Connect.
How can we get rid of the association between their domain and the WebEx Connect cloud IM&P services forever?
Thanks.
11-13-2014 12:16 PM
I am having the same issue. WebEx support isn't much help.
Anyone help you out?
-Brian
02-17-2015 02:29 PM
Have you ever found a resolution for this?
02-17-2015 10:03 PM
yes, I got this done through a Cisco Collaboration Solution Architect by asking him a favor.
He did that internally in Cisco (I guess by logging a case with the PM) and told me he didn't know of any official procedure for end users or partners.
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