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Howto clean up CallMan - drive space low

troark
Level 1
Level 1

I have 3 pub/sub clusters and on one pub the drive space is constantly low, less than 3Gb on a 18Gb drive.

I have a routine to shrink the ART and CDR dbases, but I'm having to run it too frequently I believe.

Neither of other two pubs have this problem. What should I look for to free up drive space?

1 Reply 1

irisrios
Level 6
Level 6

Disable any CM / SDL Traces.

1) To turn off Cisco Call Manager Traces please go to:

Applications > Cisco Call Manager Serviceability > Trace > Configuration.

Select your Call Manager and then Cisco Call Manager Service.

Please click on Set Defaults. Please click on update to save your changes.

2) To turn off SDL traces please go to:

Service>Service Parameters>Cisco Call Manager

Make sure that SDLTraceFlag is set to False.

Please turn on tracing on all of your CMs if you have multiple.

3) The CM traces will be in C:\Program Files\Cisco\Trace\CCM\ and the SDL traces will be in C:\Program Files\Cisco\Trace\SDL\CCM\

Open Windows Explorer and navigate to the directories mentioned.

Open all folders and delete all *.txt files at the root of each subdirectory

After deleting all files, remember to emtpy the Recycle Bin

***DO NOT DELETE THE FOLDERS OR RENAME FOLDERS***