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Hung Port

johnrage061173
Level 1
Level 1

‎05-01-2005 07:18 AM - edited ‎03-13-2019 08:57 AM

Hello guru,

After a call is completed, it takes time more than 30seconds to get through the access number of our gateway to make another call. A pre paid calling cards platform origination from AS5300 and using Sysmaster Gatekeeper to handle the PIN and CDR. I want to know what things should I look closer to solve the problem?

Looking forward to hear from you.

John

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mchin345
Level 6
Level 6

‎05-05-2005 02:50 PM

The problem could be as simple as a FXO disconnect issue. You may want to check this doc for that --> http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml

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johnrage061173
Level 1
Level 1
In response to mchin345

‎05-06-2005 10:13 PM

I get through to the url link and found something about FXO Configure Supervisory Disconnect Signaling. I can not find "supervisory disconnect signal" under voice-port configuration in my cisco AS5300. Currently I am using a boot system flash c5300-is-mz.122-2.XB2.bin version.

Please advise what should be done.

Thanks.

John

MSNID: forjohn27@hotmail.com

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