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ICM won't install Logger or Real Time distributor

thomas1
Level 2
Level 2

Attempting to install ICM/IPCC Enterprise. I have SQL 2000 Server installed on all the Windows 2000 Advanced Servers. SQL is running with all "green" lights in SQL Enterprise manager. When I try to install a Logger or a Real Time Distributor, I get the same error each time saying that I must install SQL server before running setup. Has anyone else experienced this? Is there a particular way SQL must be setup in order for the ICM Installer to actually see it?...cause it doesn't it see it for some reason. I have found no documentation specifically explaining how SQL must be setup for ICM. I was able to install a Router with no problem.

Thanks.

2 Replies 2

finchcost
Level 1
Level 1

The following doc details how SQL 2K must be setup for ICM 5.0.

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a008019219f.shtml

:)

Finch

Thanks Finch! I don't know how you found this but thanks!!! :