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Beginner

IM and meetings w/out UC?

Hi all,

I'm trying to understand the various IM and video/meeting applications available to a customer without a UC deployment.  Is it limited to Jabber and Webex Connect?  If so, what are the major differences and the limitations of these?  Thanks.

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Within the realm of Cisco products your options are:

  • WebEx Connect with Jabber for Windows/Mac/Android/iOS/Blackberry. WebEx Connect is the SaaS offering while Jabber is the client application. This is a purely cloud-based IM&P platform that does not require an on-premise UC investment.
  • Cisco Unified Communications Manager IM & Presence (CUCM-IM&P). This is an on-premise version of the server software but uses the same Jabber client applications. Note that this utilizes UC Manager for user management but does not otherwise require a UC environment; there are IM&P-only deployment models and SKUs.
  • You can use WebEx Meetings with HD video when it comes to conferencing.
  • The Cisco CallWay SaaS offering will support Cisco Jabber Video clients as well as TelePresence endpoints for video conferencing.
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    Great info, thank you for your help.

    One more question on the first option you mentioned, as that sounds like the direction we're more interested in.

    Is jabber a separate component of webex connect? How do those two work together?