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Incoming External Call Problem

defash
Level 1
Level 1

I have external line 5246109 connected to port 2/0 on 1760 gateway, whenever people dial this number from outside.I want my internal IP phone 4002

(Internal directory number) to answer the calls.I have Cisco callmanager 4.1 installed and I can dial-out from this IP phone.

I have this config on my 1760 router

!

dial-peer voice 4000 voip

destination-pattern 4002

session target ipv4:192.168.1.216

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

!

dial-peer voice 1000 pots

destination-pattern 9T

port 2/0

Whenever I dialed 5246109 from another PSTN line it rings twice then goes silent, but it never

ring on my IP phone.

I need help on this, I want all incoming external calls to ring on my IP phone

4002.

5 Replies 5

senegal
Level 1
Level 1

you want to use plar here, here is the command to enter under the port 2/0

voice-port 2/0

connection plar 4002

Hello,

Thanks it works fine and am happy about it.

I'm Oliver Twist always asking for more.How do I

configure this external line to dial internationa

calls?

I have the same problem of you, but i used CM version 4.0(1)

Can you tell how you solve this problem.

Dear Veeravoot,

I hope all your config on the route pattern (Cisco Callmanager) are okay and no filtering,I have the following config on my 1760 now;

voice-port 2/0

supervisory disconnect dualtone mid-call

echo-cancel coverage 32

no vad

no comfort-noise

cptone NG

timeouts call-disconnect 5

timeouts wait-release 5

connection plar 4002

bearer-cap Speech

!

!

dial-peer voice 4000 voip

destination-pattern 4002

session target ipv4:192.168.1.216

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

!

dial-peer voice 1000 pots

destination-pattern 9T

port 2/0

N.B. I cant still dial-out International numbers.

Here are a few things to check:

1) Let's make sure the call is even being presented to the gateway to rule out any problems with CallManager configuration. You can do this by using the debug voice ccapi inout command on the gateway.

2) Assuming the call is coming into the gateway, you should see the calling and called party digits displayed in the debug. Search for "peer_id=". If you see peer_id=1000 then we know the call is matching the correct dial-peer for placing the outbound call.

3) Take a look at the called party from the debug and verify that is the correct digits the telco is expecting to see. Also verify the telco is allowing international calls out on that line.

If you'd like to post the debug and let me know the extension of the ip phone you're calling from as well as the number dialed, I'd be more than happy to look through it for you.

Please let me know if there's anything else I can help with.

Thanks!

Patrick