when there is call routed to agent or when agent make a call, the desktop agent disconnect from login state and have the error log "The critical error has been received. Either your phone or the callmanager is offline. If you are not already logged o...

I have problem of configuring h323 gateway in the route group config. At first, I have configured dial-pattern and use one h323 gateway to route all dialout call to destination through PSTN.And later , I have another H323 gateway to the system. and ...

I do upgrade CCM from version 4.0(1) to Version 4.0(2a) .. after upgrade finished. The sql database not sync between publisher and subscriber, how can i solve this.Before upgrade CCM, I didn't upgrade SQL service pack 3a .. Can i upgrade it now?Help!...

what are the possible caused of the Multilink PPP ( multilink group ) interface come to be down? Anyone know ?,regardless of the physical interface down. any additional reasons for MLPPP interface down?

what are the possible caused of the Multilink PPP ( multilink group ) interface come to be down?Anyone know ?, share your idea with us