10-11-2002 05:44 AM - edited 03-12-2019 09:08 PM
I have 3 sites (NY, VA, NJ) that are connected over a VoIP network. My users at NY usually complain that voice from the other 2 sites are too lood, but at the same time VA users complain that calls from NY are not loud enough. Any suggestions? i am thinking about input gain, but i am not sure exactly how that plains in increasing/decreasing the volume and still maintaining good voice quality.
regards,
M.
10-17-2002 07:55 AM
May be you should try tuning attenuation and input gain parameters on your Voice gateways.
Follow thiss URL for more information on this
http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122cgcr/fvvfax_c/vvfport.htm#1229420
You may also want to go through this design/implementation guide detailing the Gain/Loss Plan
http://www.cisco.com/warp/public/788/pkt-voice-general/10.html
10-17-2002 12:09 PM
I had a similar problem a while back, albeit involving calls over the PSTN.
I set the output attenuation to -6 to increase the outgoing volume on the router, and set input gain (can't remember the exact value) to increase the inbound volume levels.
NB. There was an issue with the commands not working intermittently with some ios levels. In the end, we got it working with 12.2(8)T.
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