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Installation problems 7822 and 3.3(2)

asarkany
Level 1
Level 1

I made a clean installation of Callmanager 3.3(2) on a MCS-7822 but all services won´t start.

Tried this severall times. No additional software was installed. Only used

CD1 and CD4 and Callmanager CD.

What is wrong in this case, does anyone have the same problems ?

August

3 Replies 3

benng
Cisco Employee
Cisco Employee

August,

In CM 3.3 you need to first activate the services from the "Service Activation" page at:

Application -> Cisco CallManager Serviceability -> Tools -> Service Activation.

Then select the server and services you wish to activate.

-ben

I'm having similar problem except that I can't activate any of the services. The Cisco Database Layer Monitor service hangs upon reboot. Unless that starts, I can't activate any of the services.

I'm installing on two brand new MCS-7835's, and it happened on both.

Any thoughts as to why I'm seeing this on brand new installs of CCM3.3?

Thx!

We had this problem. The DBL Monitor hang is a known bug (can't remember the number), but the work around is to reconfigure the service as manual, reload and start manually.