Invalid LDAP User Search Base Post Upgrade to CUCM 14.0.1

[ellablaurenc]

We upgraded to CUCM 14.0.1 over the weekend and this morning I deleted an ldap user out of call manager which I expected to automagically repopulate once the 13:00 auto ldap sync occurred. 13:00 has come to pass and the end user wasn't there. I went into our ldap directory to kick off a manual sync and boom, it gives me this error: Invalid LDAP User Search Base . Prior to the upgrade the search base worked, so my assumption is the parameters have since changed with the upgrade, so my question is, does anyone have any suggestion for how to resolve this?

Our current search parameters are
OU=xxxxx,DC=XX,DC=XX,DC=XX

I did confirm in AD that these parameters are correct and hadn't changed.

[Roger Kallberg]

It has not changed in v14, it’s still the same.

When we upgraded our systems from v12.5 to 14 we had an issue with the LDAP synchronisation with AD and we had to re-enter the password. Maybe you’re hit by the same thing. We even went with having individual accounts per CM system for the LDAP integration so that issues with the account would not affect any of the other CMs we have.