Jabber Can not Call and Register to CUCM

[Muhamad Rois S]

Hi All,

I Have CUCM 9.1.2 and IM Presence Server 9.1.1.

The Jabber can not dial and register to CUCM. But the Jabber can chat to the other Jabber account.

I check the CUCM Publisher status on IM Presence Server, all status are OK.

What do you think about that?

Thanks,

Regards,

Rois

[parviz]

Hi,

I have the same issue. Jabber installed on Windows, also all users are cucm active users and they can not search each other.

Thanks

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[Mark Lyman]

In order for Jabber to register and call through CUCM, you must create a CSF device for it to register to and then tie that device to the user account through the associated devices.

[parviz]

Thanks Mark,

It's fixed my issue)

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