03-19-2012 05:23 AM - edited 03-13-2019 07:46 PM
Hi
I am having difficulty setting up the an Android device for Jabber. Here's where I am...
- CUCM 8.6.1, BOTxxxx device configured, DN configured and device associated (same set up for working iPhone 3GS)
- Device : Samsung Galaxy Tab GT-P1000
- Jabber for Android client on Samsung Tab
- Can ping to CUCM from Samsung Tab (same subnet)
- Can browse to CUCM from Samsung Tab - After entering the Jabber client I enter the BOTxxxx & CUCM IP
- ERROR "Please check your Internet Calling Settings and try again. If the problem persists, contact your system administrator"
- On the CUCM the device remains unregistered Since the setup wizard does not complte there is no option to look at any logs (one for the BU?).
I have managed to set up an iPhone 3GS so was hoping the Samsung would be just as easy. Working from doc : http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Android/8_6/JABA_BK_A940B90D_00_jabber-for-android-admin-guide.html
Many thanks for any help
John Mc
10-30-2013 09:00 AM
Hi Syed
Sort of an update - Jabber for Android just doesn't work very well. It is a little bit embarassing having to explain this to my customers, but nobody at Cisco seems to be listening. It doesn't work on HTC-one for definite. There is a list of supported handsets on the Release Notes, but it is pretty poor. Most of the time "not supported" means it will probably work, but is not supported by Cisco. I can live with that. However with JFA, "not supported" means it doesn't actually work.
The solution is very simple.
1. Deinstall Jabber for Android.
2. Install CSIPSimple.
Works great. I went through a stage of testing new Jabber for Andoid releases to see if Cisco had fixed it, but have given up now. CSIPSimple does everything I need.
10-31-2013 12:31 AM
Thats great, CSipsimple realy works fine..wasted so much time on jabber... Thanks for sharing..
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