cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
707
Views
0
Helpful
2
Replies

Keep-Alive Timeout for Expressway Connected Phones

ybpants
Contributor
Contributor

I have some 8861 phones connecting to the enterprise via Expressway and it works great (a big improvement on VPN phone).

Although everything is working i was just wondering if anyone knows the keep-alive timeout value before the phone will unregister?  I am sure that this is out there somewhere but i could not find it.

thanks

2 Replies 2

scottborcherdt
Beginner
Beginner

Hi ybpants, did you find a solution to this? I am seeing the same issue with remote 8841s dropping their connection to Expressway after 12-24 hours. 

I upgrade the firmware for the 8861s to SIP88xx.11-7-1-17 and the difference was night and day.  Since the upgrade all users on the expressway connected phones (except those on FiOS but that is another story) have reported a major improvement with connectivity.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers