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Location with CTI Route Point

vinhnguyen
Level 1
Level 1

Hi

Does anybody knows whether Location setting will work with CTI Route Point?

Is there a documentation? I can't seem to get it to limit amount of calls to route point.

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

I belive this is due to the fact that the call does not get connected to CTI RP for very long time, it is re-directed to a cti port whatever cti application is used, ie IPCC, etc. So you should be concerned about provisioning Location based CAC on CTI ports.

Chris