02-11-2005 08:57 AM - edited 03-13-2019 07:59 AM
Dear All,
I have a CCM 3.3.3(ES65) that is presenting problems with the meet-me conference. After all participants conected in a specific meet-me conferece DN hang up their calls, the conference still remains active. As far as I know the normal behaviour would be the conference drop but the Call Manager is understand that there´s still somebody connected to this specific conference and keeps it active. Did anybody face this abnormal behaviour before ?
Thanks in advance,
Antonio
02-11-2005 09:14 AM
Hey Antonio
Where do u see that its connected or the bridge still has an active participant.do a small test ,setup a performance montior on the callmanager server and add the performance counter for the confrence bridge and check it realtime ,whether the bridge still has a active stream when all the participants have disconnected .Let me know if you need instructions on how to setup perfomance montior
02-11-2005 10:51 AM
Hello Aman,
Thanks for the update.
Well, I realized that the conference remained open even after all participants had resumed their calls. I went through the real-time monitoring and I checked in the "SWconferenceActiveParticipants" that there was an active stream and for this reason the conference was opened. Perhaps it could being caused by a bug but unfortunately I haven´t found anything in the software bug toolkit.
Thanks for your assistance.
Regards,
Antonio
02-11-2005 11:07 AM
Hey Antino
We can check out the detailed ccm traces to check whether the confrence bridges remains up even after the all the parties have disconnected.
Thanks
Aman
02-11-2005 11:46 AM
Aman,
I know how to set and capture the traces but unfortunately I don´t know how to identify in the traces the parts which are related to the conference bridge.
Regards,
Antonio
02-11-2005 11:59 AM
Hey Antonio
I can help you with that ,but i dont promise anything because ,i dont get much time off because of cases but i could take look for you ,capture the detailed ccm traces from the callmanager with which u have the phone regisered ,which attempts the confrence .Also do mention the numbers of the parties involved in the confrence .
Thanks
Aman
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