MGCP on 3660 Router Call Manager Gateway reset shuts voice-ports

[NPT_2]

If I do a gateway reset in Call Manager 3.3(4) of a 3660 Router Gateway running IOS Version 12.3(5a) all the FXS ports on the router (on 2-NM-HDA cards) go into an adminstratively shutdown mode. If I unshut the ports on the router everything starts working until you do a gateway reset. This is strange and I think should not be happening, what can I do to correct this?

[Erick Bergquist · Accepted solution]

Can you post a router configuration file (remove passwords, etc).

You may also want to look at updating the gateway IOS to latest 12.3T since several MGCP and voice-related issues have been corrected. I have had similar issues with the HDA in earlier 12.3 code. Also 3.3(4) sr1a is available for the call manager 3.3(4) if you haven't applied any SR's yet.

[NPT_2]

The current Config, minus all sensative data is attached, ports 3/0/0-3 and 5/0/0-3 (FXS ports) all go administratively shutdown whenever you do a gateway reset from inside callmanager. I will be upgrading to the latest 12.3T IOS shortly to see if that changes anything. Let me know if you see anything in the config that could be causing this:

[NPT_2]

A quick update 12.3(8)T3 seems to have corrected the issue with the FXSports shutting down on CallManager Gateway reset.

[Erick Bergquist]

The config looks fine. Don't see any problems with it.

Glad the new IOS fixed things up.