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MLA Active Directory Integration

mclaughlin
Level 1
Level 1

If I turn on MLA will this have any affect on Active Directory?

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Nicola,

No, you should be fine here. This is the only restriction that I have seen for this;

User cannot be Authenticated / Unable to Connect to the LDAP Server

After the installation of the Active Directory plug-in for Cisco CallManager in a Multi Level Administration (MLA) environment, access to the administration pages fails with the You can not be authenticated successfully. Unable to connect to the LDAP server error message.

In a Cisco CallManager environment where MLA is enabled, if the Active Directory plug-in is installed, access to the administration pages is lost. You can observe this problem if MLA is installed before the Active Directory plug-in is installed. Install the Active Directory plug-in before the MLA installation.

Complete these steps in order to address this issue:

Uninstall MLA.

Refer to the Uninstalling Cisco CallManager Multilevel Administration Access section of the Cisco CallManager Multilevel Administration Access Guide.

Re-install the Active Directory plug-in.

Refer to Active Directory 2000 Plug-in Installation for Cisco CallManager.

Re-install MLA.

Refer to the Installing Cisco CallManager Multilevel Administration Access section of the Cisco CallManager Multilevel Administration Access Guide.

From this good doc;

Active Directory and Cisco CallManager Integration Troubleshooting Guide

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d3c48.shtml#ldapsvr

This doc also has some good info;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmcfg/b07mla.html#wp1022546

Hope this helps!

Rob