MWI non-primary line

[Aaron Harrison]

I have a phone with two lines on it. One is the users' extension, and the user has voicemail.

The second is a line that is a hunt group member. If the hunt group doesn't answer, it goes to voicemail. I have alternate MWI set up, but the light doesn't come on (although Unity does attempt to dial it).

If I dial 1998 (my one and only MWI-on number, with a CSS that includes all internal lines) it lights up the lamp and envelope icon. 1989 turns it off.

If I dial 1998 from line 2 (the hunt group member) there's no change and the call gets a reorder tone.

Neither line has a CSS (they inherit from the device) and both are in the same partition.

I've tried changing the MWI policy on the lines to light & prompt, then gone back to system policy and tried changing the clusterwide paramter to 'light and prompt' from 'primary line - light and prompt', but no luck either way....

Any ideas?

Cheers

Aaron

[Aaron Harrison]

Hi All

For the record, I was running CM 4.0(2) SR1a, upgrading to the SR2a release fixed my problem.

MWI now works fine in accordance with the policies set for the system.

Aaron

[thisisshanky]

Thats good to know. 4.02 had so many issues, which were not fixed until the first few SR's.