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Please point me to very basic books/Cisco Online docs/guides/manuals that will educate/prepare me to design AVVID system monitoring into an existing internetwork. This large gov't net has a data traffic monitoring system but needs to monitor the CCM/...

I am trying to implement offramp. I havetriedFAX=phone number@gateway ip addressfax=samephone number@gateway ip addressI get call error faxmail_server_tel_number_translate_failed

Hi,Two nodes of CallManager clusters,CCM 3.3(3). Tried to configure Multicast MOH for remote sites. I am just wondering if I can use the same multicast ip address on the both callmanager servers, for example 239.1.1.1?Thanks,JJ

When a voicemail is left in a UE user's mailbox, the message header will say "message from extension 123" or "message from <insert person's name>" if the voicemail is left from another IP phone user. However, when a voicemail is left from a PSTN cal...

I have CME 3.1 on two routers. I have configured two 7920 phones on each router. I cannot make calls between two phones ? 7920-1-->R1<-->R2<--7920-2 Both 7920 does register with each router.Please see run config attachment for both routersAlso, whe...

Can someone please help me with this, I'm getting real frustrated.I'm using CiscoIPPhoneDirectory and in the Name tag I use vbCrLf so that I can handle long names (ASP)Response.Write mid(sName & vbcrlf & ReaTxt1 & ReaTxt2,1,63)It works perfect with 7...

Per http://www.cisco.com/en/US/tech/tk652/tk653/technologies_troubleshooting_procedures09186a00801040bc.shtmlI don't understand when to use CAS with the DID command and when not to use it. Is there a general guideline. The reason why I ask is that it...

Hello, Is it possible to share an extension between a Nortel PBX phone and CCM4.0 IP Communicator using QSIG to link the two together? My goal is to initially have people using IP Communicator with the same extension as their Nortel Phone. Thi...

I know that you can used shared lines with Attendant Console in this version of CCM, but my question is can I use one shared line and up the Max Calls and Busy Trigger so that I only need to configure one line?

Hi.I already have it configured and enable the feature through the service parameters.. but after debugging the CCM I notice that the AAR Feature doesn't add my AAR-Group prefix '9' to the call before doing the analisys for the route-patterns and bec...

I would like to have a reporting every 30 minutes for the work day during a week, with who's loged-in who's loged out?Could someone give me an issue to do it?Thanks

Hi,I have an 3745 router with NM-HDV2 card with E1 card adn i also have Siemens HiFi 4000 EPBX. I want to integrate those two so that calls can flow between these two. I have an E1 from the Siemens E1 card to the E1 port of my router.Can anyone give ...

I am running Call Manager 3.1(2c). How do I determine if QSIG is running? Thank you