outgoing calls fail on E1 but incoming is ok

c.goona · ‎09-16-2004

Hi

I have just connected a ccme in sweden and all outging calls get fast busy. Incoming work fine.

Can someone have a qick look at the debug q931 and sh voice port below. I think its the service provider but want to make sure. (the call below is to london in uk)

Router#

Sep 16 17:44:26: ISDN Se0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x1, Calling num 0858710830

Sep 16 17:44:26: ISDN Se0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x1, Called num 0

Sep 16 17:44:26: ISDN Se0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0010

Bearer Capability i = 0x8090A3

Standard = CCITT

Transer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9839F

Exclusive, Channel 31

Progress Ind i = 0x8183 - Origination address is non-ISDN

Calling Party Number i = 0x0180, '0858710830'

Plan:ISDN, Type:Unknown

Called Party Number i = 0x81, '0'

Plan:ISDN, Type:Unknown

Sep 16 17:44:26: ISDN Se0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8010

Cause i = 0x82D21803A9839E - Identified channel does not exist

Display i = 'IDENTIFIED CHANNEL DOES NOT EXIST'

rnarayana · ‎09-16-2004

Looking at the cause code here is what it means

Cause i = 0x82D21803A9839E - Identified channel does not exist

The receiving equipment is requested to use a channel that is not activated on the interface for calls.

This cause indicates that the equipment sending this cause has received a request to use a channel not activated on the interface for a call. For example, if a user has subscribed to those channels on a primary rate interface numbered from 1 to 12 and the user equipment or the network attempts to assign a call to channels 13 through 23, this cause is generated.

The following link will be useful

http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml#topic1

Can you please paste the router configs.

Thanks,

Radhika

c.goona · ‎09-17-2004

Hi Radhika

just before you replied to my question,the telecom provider called me to say channels 17-31 were not programed in the CO. So your information was spot on, thanks for the reply.Its working fine now.

regards

colin goona