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Overlay for IP Phone 7940

yahshianhui
Level 1
Level 1

Dear Expert:

I am running CME 3.2 with 7940 IP Phone and I had been try to configure 'secondary call coverage' with button overlay feature, I use 2nd button of IP Phone 7940 for two other extensions, however when incoming call to second overlay number in the 2nd button, I still seeing the calling number as the first overlay number, for example, I have a incoming call to extension 1003, when I look at extension 1002 (with overlay 2nd button 2o1001,1003), the number appear is 1001 instead 1003. (wrong calling ID)

Any clue?

Here is my config:

ephone-dn 1 dual-line

number 1001

name Test 1

call-forward busy 7777

call-forward noan 7777 timeout 60

ephone-dn 2 dual-line

number 1002

name Test 2

call-forward busy 7777

call-forward noan 7777 timeout 60

ephone-dn 2 dual-line

number 1003

name Test 3

call-forward busy 7777

call-forward noan 7777 timeout 60

ephone 1

username "Test 1"

paging-dn 188

type 7940

keep-conference endcall

button 1:1 2o2,3

ephone 2

username "Test 2"

paging-dn 188

type 7940

keep-conference endcall

button 1:2 2o1,3

ephone 3

username "Test 3"

paging-dn 188

type 7940

keep-conference endcall

button 1:3 2o1,2

Thanks

SH

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

Take a look at this doc:

http://www.cisco.com/univercd/cc/td/doc/product/voice/its/cme33/cme33sa/cme33fea.htm#wp2282250

section:

Configuring for the Display of Called Names for Overlaid Ephone-dns

Chris

Thanks, Chris

This info really helps.

SH