Pickup calls of CP-9971 SIP on CP-6941 SCCP

Claudio Costa · ‎08-05-2011

I can not capture calls of CP-9971 SIP from CP-6941 SCCP.

All settings are ok, call pickup on CP-7940 or CP-7960 is working fine, but while CP-9971 is ringing, i can`t do capture call on CP-6941.

Does anyone know of any limitations of CP-6941catch calls from CP-9971 SIP.

Regards,

Cláudio Costa

Claudio Costa · ‎08-05-2011

I`ve got a CME 8.6

FRANZ EDUARD PETERMANN · ‎01-17-2012

Hi all,

i have the same issue with CME 8.6 and SIP to SCCP and also the other direction.

Use 9951 and 7965 for testing.

Is it possible to create one pickup group that contains SIP and SCCP phones?

Dose anybody have a working configuration for it or is it not supported?

Best regards

Franz

paolo bevilacqua · ‎01-17-2012

That is not supported. SIP phones cannot pickup calls ringing on SCCP phones.

Another consequence of Cisco introduction of SIP-only phones.

osama_abdo · ‎03-07-2012

Hello Paolo,

could you please guide me to document that tells it's not supported .

paolo bevilacqua · ‎03-09-2012

In the Administration guide.

osama_abdo · ‎03-20-2012

Hello Paolo,

Sorry but i couldn't find it in CME Admin guide is this happend in CME only or in callmanager too ,so i should look at

callmanager admin guide .

Many thanks

dbooth · ‎01-28-2013

Can anyone confirm that this is still the case in CME9.1 please? SCCP endpoint cannot pickup a call ringing on a 8961 SIP endpoint, despite the same pickup-group being specified?

Thanks.

paolo bevilacqua · ‎01-29-2013

SIP phones have many limitation and I'm afraid, most will remain over time.

ausjustin · ‎09-05-2013

Hi Guys

I had same problem , so has anyone resolved the issue yet ?

albin charpentier · ‎09-18-2013

Hi guys:

I can pick-up calls from SCCP to SIP phone but, when the call is on sip phone I CAN't pick-up on SCCP phone! so anyone know how to fix it?

CME 9.1

voice register dn 5

number xxx

pickup-call any-group

pickup-group 50

!

telephony-service

call-park system application

fac custom pickup local *50

!

ephone-dn 11 dual-line

pickup-call any-group

pickup-group 50

paolo bevilacqua · ‎09-19-2013

As above: there is no fix, complain to Cisco.