Problems with AS5300

[j.palomino]

Dear friends :

Sometimes our AS5300 shows the next message on the log : %SCHED-2-EDISMSCRIT: Critical/high priority process ISDN L2D SRQ Process may not dismiss.At this moment the active voice calls are lost.

Any idea to solve this problem ?

Thanks .

Jose Palomino Febres

Telefonica Data Peru

[ciscomoderator]

Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

[Chester Rieman]

Looks like are running into a known bug, CSCdr55587.

You can view this from the bug toolkit:

http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl

It has been resolved in newer versions of IOS. Upgrade the router and this symptoms should be solved.