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312
Views
9
Helpful
2
Replies

random MOH file

ciscoforum
Level 1
Level 1

If I have more than 1 MOH file, is it possible that caller can randomly hear the different MOH when on hold? Thanks

2 Replies 2

travis-dennis_2
Level 7
Level 7

I don't think you can do it randomly but what you can do is have a differnet MOH file configured for each partition so that every phone in partition A hears one MOH stream, every phone in partition B hears a different MOH and so on.

Hope this helps.

Please remember to rate all replies

dkawata
Level 1
Level 1

You can do this recording all music in a unique file. After that, you need to configure MOH Server as multicasting.

When a caller is on hold, he will hear the music that will be playing at that time.