I must have something messed up in my configuration. When I unplug my USB headset from my laptop when I go to meetings (even when I completely exit the Cisco Softphone), when I plug it back in later the softphone requires that I repeat the headset calibration because it doesn't find the previous USB device. It's like every time I plug the USB headset back in, the softphone thinks its new.
This can't possibly be the way they designed the product since unplugging a USB headset is just an obvious thing that people do when they move around their laptop.
So does anyone know what I might be doing wrong?
Also, I saw in the support area that this product is already EOL? I just got it recently and my company is requiring that we use it since 40% of us have to be mobile (i.e. no desk phone). I think we switched to Cisco because they had the full range of IP phone needs.