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Remove unity subscriber

mymite060708
Level 1
Level 1

I have unity integrated with lotus domino. I am try to delete a subscriber. I have tried it from unity and domino (names.nsf) but the user still appears in unity. Is there a set procedure for this?

1 Reply 1

rhugo
Level 3
Level 3

You should ALWAYS delete the subscriber from Unity FIRST and, also reassign any Call Handlers, etc that the Subscriber was listed as an owner of. Also, make sure that, if this Subscriber is tied to any Call Handlers, Distribution Lists, etc, that you have set up what is called a Substitute Object to handle any calls to these service handlers. Here is a doc:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/sag/sag405/dom/sag_0165.htm