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Round Robin Calling

jaughert
Level 1
Level 1

Is there a way to set up round robin calling, where you have x number of users say four. Dial user one - not there, rolls to user two - not there, rolls to user three - not there. BUT returns back to user one for voice mail. I know it will work for two people - but haven't seen where it would work for multiple users.

Thanks

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

you should be able to chain any number of subscribers or call handlers together this way by using the "blank" option on the active greeting and have the after greeting action set to "attempt transfer" for the next subscriber/call handler in the chain...

I would do this with call handlers, not subscribers, and have the last call handler in the chain set to "send to greeting for" the subscriber you want to take messages for this operation.