Simultaneous ringing for both internal and external numbers

[JeremyL]

Using CCM 4.1(2) - is their a way to have an inbound call ring multiple numbers (both internal and offnet) at the same time? For example, a user receives a call at their internal extension of 42960, but also rings their cell phone at the same time. Thanks, J.

[allan.thomas]

Have you considered configuring a Line Group that is set to broadcast algorithm, this way incoming calls to the HuntPilot will ring all DN members of the Line Group.

In order to do this first create a CTI port which is permantly set to CFA to CellPhone, ensure the appropriate callsearch space is set for this DN.

Within the Line group add both the actual DN of 42960, and then add the CTI port DN. Due to the LineGroup being set to broadcast the call should be routed to both members.

[JeremyL]

The inbound calls would have to be calling 42960 which would have to be the number of the hunt pilot in order for the line group to work correctly. However, pilot points (CTI or Hunt Pilot) can't be based on a shared DN. Thanks.