Softkey templates and custom ring tones possible in CME?

[jesseramos]

I have a customer running CME 3.3 and they want to know if it's possible to create different softkey templates and custom ring tones. Has anyone had any experience with this?

[Maulik Shah]

For softkey templates please refer:

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00804ad85d.html#wp2233298

For the custom ringtones - here are some steps:

Step 1 Create or download a PCM file for each custom ring (one ring per file).

Step 2 Use an ASCII editor to edit the RingList.xml file.

for these 2 steps refer this link:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_0/admin_gd/3_0_9/a3rings.htm

Step 3 TFTP the new PCM files and XML file to the flash of the CME router

Step 4 Set tftp-server command to allow access to the files

example:

tftp-server flash:RingList.xml

tftp-server flash:Piano1.raw

tftp-server flash:Chime.raw

Step 5 Reboot the IP Phones. When IP Phones are rebooted, the IP Phones will get the files and show the ring types in Ring Type Option list under Settings

Note having too many ring tone files may cause a problem as all files have to be downloaded by all phones.

Maulik