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Softphone and roadrunner

nikhilss
Level 1
Level 1

Does anyone know why the softphone does not work over a roadrunner network? It seems that the PSTN phone hears the softphone fine but the other way around does not work!.

Thanks

-Nikhil

1 Reply 1

lisa.hall
Level 2
Level 2

Roadrunner blocks many ports by default, especially with their default service plan. This varies from geographic region and local sublet companies. In addition, they QoS a lot of the traffic, and this may be causing problems as well.