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Softphone in Call Centres

graemewatson
Level 1
Level 1

‎11-12-2001 08:25 AM - edited ‎03-12-2019 01:18 PM

Does anyone have experience - good or bad, of using the v1.2.1 Softphone in a Call Centre environment. We tried the first release and found it a bit suspect.

Thanks

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rkiamil
Level 1
Level 1

‎11-12-2001 05:48 PM

What software r you using to run the Call Centre ? IPCC? ICD or a 3rd Party?.

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