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Time Of Day for CME

jayray001
Level 1
Level 1

‎10-06-2005 08:23 PM - edited ‎03-13-2019 10:47 AM

Hi,

Can we configure Time Of Day Routing for CME. Like from 8am-5pm Calls will ring the phones and after 5pm it will directly go to the voice mail.

Will appreciate any help on this.

Thanks,

Jay

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pradeepde
Level 5
Level 5

‎10-13-2005 08:00 AM

CME does not support time of day forwarding directly. A possible workaround would be to have overlay-dn forward to CUE, which can run customized scripts that can forward to outside line based on time of day.

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