12-05-2013 04:17 AM - edited 03-13-2019 08:27 PM
Hello,
I have a costumer complaining that he have no time to digit a phone number because the string disappears from display and has to start over, more or less 10 seconds between digits.
I tryed to change some service parameters, like t302, etc, but with no success.
Any help?
Solved! Go to Solution.
12-06-2013 11:04 AM
Hi Paulo,
I was afraid you would say "On-Hook"
Check out this good thread
We researched this ourselves and the great answer from Java was spot on.
https://supportforums.cisco.com/message/1133705#1133705
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen
12-06-2013 08:33 AM
Hi Paulo,
I'm guessing you are referring to CUCM settings here
If so, you need to get more info from the user. Is this happening
when the phone is off-hook and at least 1 digit has been dialed and
waiting for additional digits or perhaps the phone is off-hook
and no digits have been dialed yet. There are different timers
so if the customer can provide all the details I'm sure we can get
them fixed up.
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen
12-06-2013 08:49 AM
Hello Rob,
Yes is CUCM
the problem is when the phone is on-hook.
I discover that with the phone off-hook I can use the T302 parameter, but the costumer whats to dial with phone on-hook...
Regards
Paulo Ferreira
12-06-2013 11:04 AM
Hi Paulo,
I was afraid you would say "On-Hook"
Check out this good thread
We researched this ourselves and the great answer from Java was spot on.
https://supportforums.cisco.com/message/1133705#1133705
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen
12-09-2013 02:40 AM
Thanks Rob!
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