We have our 'Tone on Hold Setting' in CCM 3.3(4) set to Zero seconds. For internal calls between IP phones there is one set of on-hold beeps when call is placed on hold. Calls that come in over PSTN on IOS H.323 gateways (on 7200 routers) - get tone on hold beeps every 10 seconds. We do not use any MOH audio sources.
Should the H.323 gateways obey the Tone on Hold parameter setting in CCM?
Here is the Service description that leads me to believe they should (via the non-MGCP section)
"This parameter specifies the number of seconds between every two hold tones that are played when a call is put on hold. Its effect on MGCP-based devices differs from other devices: a) For MGCP-based devices, if this value is 0 or 200,000, it completely disables the hold tone on that device; any other value will enable the hold tone on MGCP-based devices when the caller is put on hold. b) For all other (non-MGCP-based) devices, if this value is 0, the held device will play the hold tone only one time when the caller is put on hold; if value is 200,000, no hold tone will be played at all; otherwise, the held device will play the hold tone every so many seconds (specified by this value) repeatedly. If the value is less than 5 seconds, the device will raise it to 5 seconds.
This is a required field.
Default: 10.
Unit: sec.
Minimum: 0.
Maximum: 200000."
Can anyone shed more light on this for me?
Thanks in advance.
