02-17-2014 11:40 AM - edited 03-15-2019 05:27 AM
Hello Guys,
I need solution for to do backup the records from Cisco Media Sense.
What do you recommend as a tool to store recordings on an external server as backup ?.
Thanks.
09-22-2016 01:02 PM
Hi Floriano,
I have the problem. Do You found the solution?
Thanks,
Wilson
09-26-2016 04:49 AM
Yes, in the Mediasense version 10.5 and above, you can set the archieve Configuration.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105/Design_Guide/CUMS_BK_MC36D963_00_mediasense-srnd_10-5/CUMS_BK_MC36D963_00_mediasense-srnd_10-5_chapter_010.html
09-26-2016 05:43 AM
Hi Floriano,
Thanks a lot for Your contact and the documentation that You shared.
Regards,
Wilson
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