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Unable to access the ccmuser web page

zhongwei-liang
Level 1
Level 1

http://<callmanager IPAddress>/ccmuser/logon.asp

an authentication box pop up, asking me to enter usr account, password, domain.

After entering the information, the authentication box still come up.

I have added the usr in callmanger and associated it with a IP phone.

tx

4 Replies 4

gogasca
Level 10
Level 10

Have you tried this localy in the Call Manager console?

Do you have any proxy?

From all computers the same?

The CCM in the same subnet?

Yes, I have tried this localy in the callmanager console.

Sascha Monteiro
Level 6
Level 6

hm, you shouldn't get a pop up box for the ccmuser pages!

just a logon page with 2 fields (UserID & psw)

So I reckon you should have a look at your IIS ccmuser virtual directory authentication details.

It should have anonymous access, and not integrated windows authentication.

hth

Sascha

Thanks, Sascha

I checked my IIS ccmuser virtual directory authentication, and enabled the anonymous access,not

integrated windows authentication, and restarted IIS service, but there are still 3 fields(user name, password, domain). so strange.

Do I need to edit the account for anonymous access?