Unable to Locate MCS-Backup

[BILL BARTLETT]

I am attempting to locate and Install MCS-Backup. The Download area only lists an upgrade to version 3-4-31, not a whole version. My CallManager CD seems to want to re-install callmanager, not just MCS-Backup. The Backup sub-dir on the CD has a couple of apps but they won't install the STIBack service on their own. Any advice?

[chrisb]

I'm in the same boat. Anyone out there in Cisco-land have any suggestions???

[rarenas]

I am planning on doing this this week, and I had the same questions. I currently run 3.2.21

Here's TAC response:

Thanks Ricardo. Please let us know when you upgrade the StiBackup

application. The URL and files needed are below:

CallManager & Voice Apps Crypto Software:

http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des

MCSbackup.3-4-31-Readme.htm

Readme for Back up and Restore utility upgrade 3.4(31) 17-JUN-2002 10540

MCSbackup-3-4-31.exe

Critical Back up and Restore utility upgrade 3.4(31) 17-JUN-2002 3513986

[chrisb]

This only works if you have stiBackup already installed. The full install .EXE is required. : (

[BILL BARTLETT]

I assume that you mean the full callmanager install is required. I'll call TAC on this. I'd hate to blow out my existing config.

Thanks for your help.

[chrisb]

If you didn't already get your answer... I found a link (buried in CCO) discussing installing stiBackup.

http://www.cisco.com/warp/public/788/AVVID/install_sti_back.html

However, I did install the backup software from the Call Manager CD. As long as the CD version is the same as the running version, everything should go fine. But, if you have disks from 3.1.3a for example, and have since upgraded to 3.2.2c, this won't work.