In the passed I had a simulair problem, This is the action I have made, with a cisco SE involved.
This seems to be caused by an error in the setup of the EM service
virtual
directory. This virtual directory can be recreated with the following
steps:
---- Delete Existing Virtual Directory ----
1) Start->Programs->Administrative Tools->Internet Information Services
2) Expand pc->DefaultWebsite in left pane
3) Right click Login Service, select Delete
---- Clean up Directory ----
4) Rename C:\CiscoWebs\LoginService\ diretory to
C:\CiscoWebs\OldLoginService\
5) Create directory C:\CiscoWebs\LoginService\
6) Copy following files from C:\CiscoWebs\OldLoginService\ to
C:\CiscoWebs\LoginService\:
a) Tools\ directory and contents
b) login.asp
c) query.asp
d) loginSecure.asp
e) querySecure.asp
f) *.dtd
Note that the following folders and files should not be moved over:
_private\
_ScriptLibrary\
_vti_pvt\
_Images\
global.asa
sampleloginapp.asp
samplequeryapp.asp
testlogin.asp
testquery.asp
XMLForm.htm
XMLFormQueryTest.htm
XMLFormTest.htm
---- Re-create Virtual Directory ----
7) In the Internet Services Manager (opened in step 1 above), right
click
Default Web Site, select New->Virtual Directory
8) Follow the wizard:
a) Alias: LoginService
b) Directory: Browse to C:\CiscoWebs\LoginService
c) Select Read, Run, and Execute
9) Configure Virtual Directory --
a) Right Click Login Service, select Properties
b) In Virtual Directory Tab---
1) make sure Read and Log Visits are checked, none others
2) Make sure Execute Permissions are 'Scripts and Executables'
3) Make sure Application Protection is 'Low (IIS Process)'
c) In Documents tab, make sure only enabled default doc is
'Default.asp'
d) In Directory Security tab, click Edit button under Anonymous Access
and
Authentication Control
1) Make sure Anonymous access is checked, no other options are
2) Click Edit button under Anonymous Access
3) Set Username to CCMEML
4) Set password to CCMEML password
5) Click OK
6) Click OK
e) Click OK
10) It may be necessary to restart the IIS service.
