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Unified CM Cluster OverView Report Critical Error CUCM 10.5

Gerald Ridge
Level 1
Level 1

I have seen that this is a bug in 11.0 when you have over three servers in a cluster. Is this also a bug in 10.5 It looks like a report was once pulled there is a file there but I also get the same error trying to open the file.

Thank you

1 Accepted Solution

Accepted Solutions

Aman Soi
VIP Alumni
VIP Alumni

Hi Gerald,

I never checked for the same in CUCM 10 or 11 but below bug says :

Include IM&P Trace Level info in Unified CM Cluster Overview report
CSCuv19921
Description
Symptom:
Cluster Overview Report is no longer an option in IM&P Reporting in version 10.X. We were expecting to have this info in CUCM Reporting. However, CUCM Report called 'Unified CM Cluster Overview' only shows Trace Levels for CUCM services, but not for IM&P services.

Raising this request to Include IM&P Trace Level info in Unified CM Cluster Overview report

Conditions:
We will see Cluster Overview Report option in IM and Presence Reporting Web page till 9.x. From 10.X we will not see this either is CUCM or IMP Reporting.

regds,

aman

View solution in original post

2 Replies 2

Aman Soi
VIP Alumni
VIP Alumni

Hi Gerald,

I never checked for the same in CUCM 10 or 11 but below bug says :

Include IM&P Trace Level info in Unified CM Cluster Overview report
CSCuv19921
Description
Symptom:
Cluster Overview Report is no longer an option in IM&P Reporting in version 10.X. We were expecting to have this info in CUCM Reporting. However, CUCM Report called 'Unified CM Cluster Overview' only shows Trace Levels for CUCM services, but not for IM&P services.

Raising this request to Include IM&P Trace Level info in Unified CM Cluster Overview report

Conditions:
We will see Cluster Overview Report option in IM and Presence Reporting Web page till 9.x. From 10.X we will not see this either is CUCM or IMP Reporting.

regds,

aman

To update further, I tired Generate report using Cluster overview in CUCM 10.5.1.10000-7 but got the same error as attached.

Also, tried in CUCM 10.5.2.10000-5 and CUCM 11.0.1.21900-11 and works for both versions.

regds,

aman