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Unity 4.0(4) to Connection 8.5

tony loktu
Level 1
Level 1

Hi, i'm new to to the world UC so please bare with me

We have a customer who is upgrading from Unity 4.0(4) to Connection 8.5. Is there a way to upgrade without going through 4.0(5) and COBRAS? MigrationSubscriberData had been used but i can't find a way to import the data into Connection 8.5.


Regards
Tony

1 Accepted Solution

Accepted Solutions

Correct, 4.0(5) is the absolute minimum to use COBRAS.

Not sure what problems they might had in the past but it's not a big deal to install a language:

Upgrading Cisco Unity 4.x Software to the  Shipping Version

Adding Languages

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_040.html#wp1104842

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

That tool is supported and was made for Unity. the way you migrate to CUC is using COBRAS.

About the Tools Used for Migrating from Cisco Unity 4.0(5) or Later to  Connection 8.x by Using a Flash Cutover

To migrate user data and, optionally, voice messages from a Cisco Unity  4.0(5) or later system to Connection 8.x, you must export the data and  messages from the Cisco Unity system by using either COBRAS (Cisco  Objected Backup and Restore Application Suite) or the Cisco Unity 4.x to  Connection 2.x Migration Export Tool.

COBRAS

COBRAS exports more data than the Cisco Unity to Connection Migration Export tool. In addition, COBRAS does not require a server running a secure shell (SSH) server application, as the Cisco Unity to Connection Migration Export Tool does.

COBRAS and COBRAS help are available at http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html.

Cisco Unity to Connection Migration Export Tool

The main use for the Cisco Unity to Connection Migration Export Tool is as a backup migration method in case you encounter problems with COBRAS. However, it requires a server running a secure shell (SSH) server application to import Cisco Unity 4.0(5) and later data and messages. Configuring an SSH server application can be a complicated and time-consuming process.

The Migration Export tool and Help for the tool are available at http://www.ciscounitytools.com/Applications/CxN/UnityToConnectionMigrationExport/UnityToConnectionMigrationExport.html.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrug022.html

The best and easiest way to do this migration is to use COBRAS.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi

Thanks for the answer. I read between the lines that i have to upgrade from 4.0(4) to 4.0(5) first and then use the export tools and COBRAS to get the server upgraded to 8.5, correct?

I can't find a document describing an upgrade from 4.0(4) to 4.0(5).

Do i need more than the installation CD('s) and the locale?

The reason why it's runing on such an old version, i was told, it was more than just a little hazle (an understatement) to get the NO locate working on 4.0(4).  Can we expect any of the same trouble when upgrading to 4.0(5)?

/Tony

Correct, 4.0(5) is the absolute minimum to use COBRAS.

Not sure what problems they might had in the past but it's not a big deal to install a language:

Upgrading Cisco Unity 4.x Software to the  Shipping Version

Adding Languages

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_040.html#wp1104842

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate